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How can we help?

Answers to the most common questions about the Ingatlanhirdetés Figyelő app - and if you don't find yours here, we are one email away.

Quick help

Most common topics

The three questions we are asked most often. Tap a topic to jump straight to the answer.

I get no notifications

Notifications are off by default on a new watch. Here is where to turn them on, and what else to check.

See the fix →

Cancelling a subscription

Managing and cancelling happens in your App Store or Google Play account. We walk you through it.

See the fix →

Restoring purchases

Get the subscription you already bought back after a new device or a reinstall.

See the fix →

Frequently asked questions

Tap a question to see the answer.

Getting started
What does Ingatlanhirdetés Figyelő do?

The app continuously monitors Hungary's largest property portals and property listings on Facebook - 32 sources in total - and collects the listings that match your criteria in one place. If you ask for notifications, we let you know within minutes when a new matching listing appears.

How do I set up a watch?
  1. Open the Watches screen.
  2. Tap to create a new watch.
  3. Set your criteria: town or district, for sale or for rent, property type, price, floor area, number of rooms.
  4. Save the watch. Matching listings then appear in the list.

Without a subscription you can create one watch. The "Active searcher" subscription is required for multiple simultaneous watches.

Which portals and locations are covered?

32 sources plus Facebook, including listings from ingatlan.com, jófogás, otthon centrum, duna house and remax.

Geographically every district of Budapest and every town in Hungary is covered - Debrecen, Szeged, Miskolc, Pécs, Győr, Nyíregyháza, Kecskemét, Székesfehérvár, Szombathely and smaller towns as well.

Notifications
Why don't I receive push notifications about new listings?

There are three things to check, in this order:

  1. Are notifications enabled on the watch? When you create a new watch, notifications are off by default. Turn them on with the bell icon next to the watch on the Watches screen.
  2. Do you have an active subscription? Push notifications are part of the "Active searcher" subscription. Without one, tapping the bell opens the subscription screen.
  3. Are notifications allowed on your device? iPhone and iPad: Settings → Ingatlanhirdetés Figyelő → Notifications. Android: Settings → Apps → Ingatlanhirdetés Figyelő → Notifications. Also check that Do Not Disturb or Focus mode is not on.

If all three are fine but notifications still don't arrive, please write to us - see the Contact section.

How fast are the notifications?

Typically within minutes of the listing appearing on one of the monitored portals. The exact timing depends on how often the source site updates.

How many watches can I have at the same time?

One watch without a subscription, and an unlimited number of simultaneous watches with the "Active searcher" subscription.

Subscription
What does the "Active searcher" subscription include?
  • Instant push notifications about new listings
  • An unlimited number of saved searches (watches) at the same time

Every other feature - searching the listings of 32 portals and Facebook, detailed filtering, one saved watch - is available without a subscription.

How much does the subscription cost?

"Active searcher" is a monthly, auto-renewing subscription. You always see the current price in the app before purchase, because it differs by country and currency. If an introductory offer applies, we show that there too.

The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period.

How do I subscribe?
  1. Open the Profile screen.
  2. In the Subscription management section, tap the Active searcher row.
  3. Review the price and terms, then tap Subscribe.

Payment is handled by your App Store or Google Play account - we never see or store your card details.

How do I cancel my subscription?

Subscriptions are cancelled in your store account, not with us. The app takes you to the right page in one tap: Profile → Subscription management → Active searcher → Unsubscribe.

Or directly on your device:

  • iPhone and iPad: Settings → [your name] → Subscriptions → Ingatlanhirdetés Figyelő → Cancel Subscription
  • Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → Ingatlanhirdetés Figyelő → Cancel subscription

After cancelling, the subscription stays active until the end of the period you already paid for, and then does not renew.

I switched devices or reinstalled the app - how do I get my subscription back?

Use Restore purchases. You will find it in two places:

  • Profile → Subscription management → Restore purchases
  • On the subscription screen, below the subscribe button

Make sure you are signed in on the device with the same Apple ID or Google account you used to buy the subscription.

I would like a refund

Purchases are handled by the App Store and Google Play, so refunds have to be requested there:

If you get stuck, let us know and we will help.

Account and data
I forgot my password

Choose password reset on the sign-in screen and enter your email address. We will send you a message where you can set a new password. If it does not arrive, please check your spam folder too.

How do I delete my account?

From the app, at any time: Profile → Danger zone → Delete account.

Deleting your account is irreversible and all of your data, including your saved watches, is lost. If you have an active subscription, cancel it separately in your store account - deleting the account does not cancel it.

How can I request information about or deletion of my personal data?

Write to info@ingatlanhirdetesfigyelo.hu and we will reply within 30 days. Details of how we process data are in our Privacy Policy.

Didn't find your answer?

Send us an email and we aim to reply within 2 business days.

info@ingatlanhirdetesfigyelo.hu
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