Version 4 - effective from 01.02.2025
General Terms and Conditions of Use (GTCU)

This document contains the terms and conditions of the Ingatlanhirdetés Figyelő mobile application (hereinafter: Application) and the provision of services in connection therewith (hereinafter the " GTC"). The App is an information society service available for download from the Apple Store and Google Play Store.

The developer and operator of the Application:

Company name: REALMONITOR Limited Liability Company
Registered office: 1093 Budapest, Gálya utca 6. fszt. 1.
Company registration number: 01-09-293936
Names of representatives: Faragó Péter József Managing Director
Email address: support@realmonitor.hu
Tax number: 25876576-2-43
Company registration number: 01-09-293936
Registration Authority: Metropolitan Court of Budapest
Chamber Registration No: BU25876576

Server providers:
Company name: Elasticsearch B.V.
Seat: Keizersgracht 281, 1016 ED Amsterdam, The Netherlands
E-mail: dpo@elastic.co

Company name: Google Ireland Limited
Location: Gordon House, Barrow Street, Dublin 4, Ireland

The purpose of the Application is to send instant notifications to the User when a new property listing matching the User's saved search criteria is found in the real estate market, so that the User does not miss any opportunity to contact sellers before other buyers.

The Application filters publicly available links from real estate advertising databases and displays only those advertising links that are relevant to Users, according to the search criteria they specify.

The App is available free of charge to anyone in Hungary, after registration. Any person who downloads the Application and those who register and use the Application after downloading it are collectively referred to as users (hereinafter: User).

In the "Profile" section of the Application, you can request personalised financial and real estate sales advice and receive marketing enquiries from the Application's Financial Partners. The access to these services requires the explicit consent of the User, in case of which the User's consent, the information and prospectuses of the Financial Partners will be made available to the User, the User can request a callback in the menu, and the personal profile and search profile data provided by the User in the application will be transferred to the Financial Partners in order for the Financial Partners to prepare a personalized offer. The personalised offer is made by the Financial Partners on their own behalf, outside the framework of the Application. The User can withdraw the consent given to the Financial Partners at any time in the "Profile" section.

Please read these Terms and Conditions carefully and use the Application only if you agree to be bound by all of them.

By downloading, registering and using the Application, the User acknowledges that the Registration constitutes a contractual relationship (hereinafter: Contract) with the Service Provider and the provisions of these GTC shall be binding when using the Application. If the User does not accept the TOS, he/she will not be able to register and access the Application.

These GTC are valid from 1 June 2025 for an indefinite period or until revoked/amended. The Service Provider shall be entitled to unilaterally modify these GTC by informing the Users in advance in the Application. The Service Provider shall publish the information at least 15 days before the amended GTC enter into force. The amended provisions will become effective for the User upon the first use of the Application after the entry into force.

If the User does not agree with the changes to the GTC, he/she can delete his/her registration by going to the "Delete account" section of the Profile menu.

These GTC shall remain in force for as long as the Service Provider operates the Application or, in the event of termination, for as long as the Application is available.

All information relating to the operation of the Application, as well as these TOS and related documents, form part of the Agreement and are valid for all Users.

In matters not regulated in the GTCs, the Hungarian legislation in force at the time, in particular Act V of 2013 on the Civil Code, the rules on commission contracts, Act CVIII of 2001 on certain issues of electronic commerce services and information society services, and Act 45/2014 (II.26.) Government Decree is applicable. If any term or provision of the Contract is unlawful or void or both under Hungarian law, such term or provision shall be severed from the other terms of the Contract, which shall remain in full force and effect. The invalidity of a provision of the GTC or the Contract shall not render the GTC and/or the Contract invalid, unless it is clear that the Parties would not have concluded the Contract without the invalid provision.

The Service Provider reserves the right to unilaterally modify the terms of use of the Application (e.g. search terms, scope of real estate databases). The Service Provider reserves the right to stop the operation of the Application at any time and without giving any reason and to deny access to them. The Service Provider shall not be liable for any damages resulting from any change in the conditions of operation of the Application or from the termination of the operation of the Application.

The rules for the processing of the User's personal data are set out in the Privacy Policy, which is available in the Application in the login interface. Financial Partners processes the user's personal data as a separate controller in the course of providing its services. In the Profile menu, next to the checkbox indicating consent, the User can access the list of Financial Partners and through it the Privacy Policy, which informs the User about how financial partners, as independent data controllers, process his/her personal data.

If you have any questions about the operation of the Application and the processing of your personal data, please contact us at adatvedelem@realmonitor.hu.

1. Application/ Service

The main purpose of the Application is to send immediate notifications to the User when a new real estate listing link matching the search criteria (saved) specified by the User is found in the real estate market.

The Application's search engines allow Users to set searches based on their preferences, i.e. the Application is able to filter publicly available real estate advertising links and only display those that are relevant to the Users in the given search.

In addition, the App includes additional unique features to help you find, sell/buy or renovate property.

The subject of the legal relationship is the provision of the use of the Application operated by the Service Provider as an information technology service. The Service Provider does not carry out any real estate brokerage or credit brokerage activities, the Service Provider only makes the Application available to the Users in order to facilitate their search and, if required, to provide a direct link to its Financial Partner and its Professional Database Partner.

Any use for any other purpose shall be considered a breach of these GTC, in which case the Service Provider shall be entitled to delete or block the registration of the User and all data and information collected by the User without prior notice. The Service Provider shall not be liable for any damages resulting from the cancellation or blocking of the User's registration by the Service Provider due to the User's actual or probable breach of contract.

The User expressly accepts that the Service Provider is entitled, in particular, but not exclusively, to unilaterally (i) add new elements to the System, (ii) incorporate new third-party software, or (iii) modify or discontinue certain elements of the System during the development of the System. The User's continued use of the Application constitutes express acceptance of these changes.

It is the User's responsibility to have adequate internet access and the necessary hardware and software tools to enable the Application to function properly. The User expressly acknowledges that the Service Provider does not guarantee that the Application will be available continuously, at any time and from anywhere.

Paid features, subscription

The basic services of the Application are available free of charge. Certain additional features, however, require a subscription: creating more than one Watch (saved search) and the use of the notification features require a subscription. The subscription fee is HUF 3,500 + VAT per month. Activation of the paid features is voluntary and is not a condition for using the basic features of the Application. The subscription can be taken out and cancelled through the Application; the detailed payment and subscription terms are available on the Application's payment page. By ordering the paid features, the User acknowledges and agrees that a separate fee is charged for the given feature.

2. Intellectual property rights and copyright

The Application and all rights thereto are the property of the Service Provider. The Service Provider reserves all rights to the elements of the Application. By registering, the Service Provider grants to the Users, as end-users, a limited, non-exclusive, revocable, non-transferable and non-transferable right of use in the form of a sub-license to use the Application in accordance with the provisions of these GTC.

Users are expressly prohibited from decompiling, disassembling, or simplifying the Application or any element thereof for any purpose. Users may not crack or otherwise attempt to discover the source code or underlying algorithms of the Application. Users are expressly prohibited from adapting, modifying, translating or creating any derivative works based in whole or in part on the Application, or combining the Application with any other software. Users are expressly prohibited from sharing or reselling the right to use the Application or the related license, and from reselling any part of the Application.

Users are prohibited from circumventing the Application's security methods or using the system in any other unauthorized way.

The Users expressly acknowledge that the violation of the right to use the Application constitutes a serious breach of the Agreement, which entitles the Service Provider to terminate or block the Registration of the User without prior notice. In addition, the Service Provider is entitled to claim damages and to enforce any other rights and claims arising from the infringement of the right of use under the applicable laws.

The Service Provider will use all reasonable efforts to ensure the continued availability of the Application, but interruptions may occur due to maintenance or other reasons. The Service Provider shall not be liable for any loss of data due to interruption or malfunction of the System.

The Service Provider reserves the right to delete any User whose activity is aimed at or attempts to hack source code, upload new content or overwrite the content of the Application without permission, or is capable of such activity.

3. Limitation of liability

The Application is provided "As Is" without any warranty of any kind, express or implied, that the Application will be uninterrupted or error-free. The Service Provider makes no warranty, express or implied, as to the suitability of the Application, except as provided in these GTC, and the Service Provider makes no warranty as to the quality, completeness of the Application or the proper functioning of its functions.

Given that the Application only creates a collection of links to properties searched by Users and appearing on various advertising platforms, the Service Provider has no control over the actual content of the advertisements contained in the links, and therefore excludes any liability for any loss or damage arising from the link management or the underlying content.

The Service Provider endeavours to ensure the completeness of the results list, but excludes any liability arising from incompleteness and does not guarantee that all the links available on the Internet for the given property will appear in the results list. The links in the link collection show the status of the links in the search list at a particular date, so it is possible that the results are no longer relevant at the time of the search. Accordingly, the Service Provider is not responsible for the up-to-dateness of the links.

The Service Provider disclaims any liability for the completeness of the information provided by the Financial Partners or the Professional Base Partner in the context of their own services and the personalized offer, as well as for any service provided or promised by the Financial Partners or JóSzaki Kft.

Users use the Application at their own risk. The basic services of the Application are free to use; certain additional features require a subscription (see the Paid features, subscription section).

The Service Provider shall not be liable for any material or non-material damage (not including damage caused intentionally or causing injury to life, limb or health) arising out of or in connection with the use of the Service. The Service Provider shall not be liable for any damage to the User's computer or any other device's system or loss of data resulting from the downloading of the Application or any content or information through the Application.

When using the Application, Users must act in good faith and fairly and refrain from any conduct that may directly or indirectly infringe the rights of third parties or the law.

The Service Provider expressly disclaims any liability for the conduct of Users: Users are fully responsible for their activities; in case of suspected violations of the law, the Service Provider will immediately notify the authorities and cooperate with them in order to investigate the violations.

4. Creation of a contract

The Contract is concluded by voluntary registration in the Application (hereinafter: Registration) is created. Registration and use of the Application's basic services are free; certain additional features require a subscription. The purpose of registration is to facilitate the use of the Application, as the profile created during registration provides the possibility to save your own search criteria and the specific search results of the User.

By registering, the User declares and warrants that he/she has full legal capacity to enter into the Contract. Registration can be completed by downloading the Application and entering your Registration details using any of the following processes: email address and password, Google Account, iCloud Account.

After selecting the registration process and accepting these GTC and Privacy Policy, click on the "Register" button. The Application will then automatically send an email to the email address you provided, where you will be asked to confirm your registration by clicking on the link in the email. After confirmation, the registration will be finalized and the User will then be able to use the Application. Once confirmed, registration is complete and the user can access the Application via email and password or via their Google/iCloud account.

Before clicking on the "Register" button, please check that the information you have entered is correct (no typing errors) and confirm that it is correct. If you have provided false or incorrect information when creating your profile, please contact the Service Provider at adatvedelem@realmonitor.hu.

Users are responsible for maintaining the confidentiality of their passwords. Please ensure that your password cannot be accessed by a third party.

In case a User who is already registered with an e-mail address and password does not remember his/her password, he/she can request a new one-time login password by clicking on the "Forgot password" button after entering the User's e-mail address. The new password will be sent by e-mail. The Contract between the Service Provider and the User is concluded with the Registration in accordance with these Terms of Use and terminates if the User deletes his account or the Service Provider deletes the Registration due to a breach of this Contract. You can delete your account at any time by using the "delete account" interface in the Profile menu.

In the absence of more stringent provisions of these GTC, in the event of a breach of these GTC, the Service Provider may block or delete the User's Registration, in which case the Service Provider shall inform the User accordingly. Once the registration has been blocked or deleted, the User cannot restore the registration data, so if the User wishes to use the Application again, a new registration is required.

The Service Provider shall not be liable for any damages resulting from data entry errors or intentional misrepresentation of data, or for any technical problems that may occur during data entry. If the User does not complete the registration or does not confirm the authenticity of his/her e-mail address and registration, the Service Provider will delete the data provided within 30 days after closing the session in the first case, and within 30 days in the second case.

Users acknowledge that if any of their conduct in connection with the use of the System is suspected or proven to be contrary to good morals, applicable law or jurisprudence, or to the rights or interests of the Service Provider, the Service Provider may cancel or block the Registration at any time without giving any reason. The blocked data may be transferred by the Service Provider to a public authority.

5. Complaints handling

For any complaints regarding the use of the Application, please contact us at support@realmonitor.hu or write to us at 1093 Budapest, Gálya utca 6. fszt. 1. to our postal address.

The Service Provider will, if possible, promptly investigate and remedy the complaint. If the immediate resolution of the complaint is not possible due to the nature of the complaint, or if the User does not agree with the resolution of the complaint, the Service Provider shall record the complaint in a report and send a copy of the report to the User no later than the time of the substantive response to the User. The Service Provider will assign a unique identifier to the complaint recorded by telephone or other means of communication, which will facilitate the retrieval of the complaint later. The Service Provider will respond to the complaint received in writing within 30 days and will ensure that it is communicated (by e-mail or post). If the complaint is rejected, the Service Provider shall inform the User of the reason for the rejection.

The Service Provider shall keep the minutes for 3 years. The record of complaints (minutes) shall include at least the following:

a) the name and address of the consumer,
b) the place, time and manner of lodging the complaint,
c) a detailed description of the consumer's complaint, listing the documents, records and other evidence submitted by the consumer,

(d) a statement by the Supplier of its position on the consumer's complaint, if the complaint can be investigated immediately,

(e) the signature of the person who made the report and, except in the case of an oral complaint made by the consumer by telephone or other electronic means, the signature of the consumer

f) the place and time of the recording of the minutes,
g) in the case of an oral complaint made by telephone or other electronic communication service, the unique identification number of the complaint.

If any consumer dispute between the Service Provider and the User cannot be settled in the course of negotiations/conciliation with the Service Provider, the User who is a consumer may apply to the conciliation body competent in the place of his/her residence or domicile and the place of the Service Provider's registered office and initiate the proceedings of the Body.

Contact details for Conciliation Boards can be found at the following link: http://www.bekeltetes.hu/index.php?id=testuletek

Contact details of the competent Conciliation Body in the place where the Service Provider is established:

The Budapest Conciliation Board of the Budapest Chamber of Commerce and Industry

Title: 1016 Budapest, Krisztina krt. 99.
Telephone: 06-1-488-2131
Fax: 06-1-488-2186
E-mail: [email protected ]

In addition to the above, the following enforcement options are available to the User:

Complaints to the consumer protection authorities: if you find that your consumer rights have been infringed, you have the right to lodge a complaint with the competent consumer protection authority in your place of residence. Once the complaint has been dealt with, the authority will decide whether to proceed with the consumer protection procedure. Detailed information: https://fogyasztovedelem.kormany.hu/\#/nyitolap

Initiation of legal proceedings: The User may enforce its consumer claims in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.

Online dispute resolution platform: The website set up by the European Commission allows consumers to settle their online shopping disputes by filling in an application form, avoiding litigation.

The online dispute resolution platform is available here:
https://webgate.ec.europa.eu/odr/main/?event=main.home.show\&lng=HU

6. Other conditions, users' right of withdrawal / termination - based on Government Decree 45/2014

The contract concluded between the Service Provider and the Users for the use of the Application shall be deemed to be a consumer contract concluded electronically.

The Service Provider informs the Users that the Contract concluded with the Service Provider for the use of the System does not constitute a written contract, they are not registered by the Service Provider, and therefore the Contract will not be accessible afterwards.

The Service Provider further informs Users that contracts can only be concluded through the Application in Hungarian. The language of notifications and communication relating to the Contract shall be Hungarian.

A 45/2014. According to the Government Decree, Users who are consumers under the Civil Code (§ 8:1. Point 3: consumer: a natural person acting outside his/her trade, profession, self-employment or business activity) may exercise the right of withdrawal / termination as follows:

After successful registration in the System, the use of the System (free of charge) will start without delay for the User, therefore the User may withdraw from the Contract, but the User is entitled to terminate the Contract at any time by cancelling his/her Registration.

The waiver of the consequences of any breach or delay does not constitute a waiver of any other rights under the Contract or of the consequences of any subsequent breach or delay. The cancellation shall be valid only in writing, signed by an authorised representative of the party accepting the obligation. Failure or delay in pursuing a remedy for a breach of contract does not constitute a waiver of the breach. Furthermore, the Parties expressly agree that the fact that the Service Provider does not exercise or enforce any right or claim arising out of or in connection with the Contract shall not be construed as a waiver, express or implied, and the Service Provider shall remain entitled to exercise or enforce such right at any time. The fact that the Service Provider does not exercise or enforce the rights to which it is entitled shall not be deemed a waiver of such rights.

The Service Provider shall not be liable to Users and third parties for any failure in the operation of the System caused by any cause beyond its control, such as natural disasters, war, riots, strikes, explosions, fires, floods, transport difficulties, acts of war, terrorism, labour disputes.

Notices under the Contract shall be delivered by e-mail and through System Notifications. In the absence of proof to the contrary, notifications sent by e-mail with acknowledgement of receipt will be deemed to have been received when the acknowledgement of receipt appears in the sender's system. System notifications shall be deemed to have been received when you access the Application.

The Parties shall not recognise oral notifications as valid notifications.

Users may assign their rights and transfer their obligations under the Contract only with the prior written consent of the Service Provider. By concluding the Contract, the User agrees that the Service Provider may assign the Contract in whole or in part to a third party.